Published at Tuesday, September 29th 2020, 12:28:19 PM by Katie Osborne. Iphone 11. I received an email from a customer who purchased one of these download services asking me if I could help him. It seems that he subscribed to the service but was unable to download any software or music to his new iPhone. After a brief email exchange I asked him if he was actually trying to download from his iPhone or from an external PC. As you might guess he was trying to transfer files from his PC to his iPhone using the download service. I explained that he doesnt need to use a PC to get software on his iPhone instead he can simply browse to the download service with his iPhone and start downloading away.Once this was understood everything was working perfectly!